WE CARE ABOUT YOUR PRIVACY
imcure, including its affiliates (“imcure.in”), is committed to respecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect personal data when imcure acts as a data controller. “Personal data” refers to any information that relates to an identified or identifiable individual.
Additional privacy details specific to certain products or services may be provided through supplements, notices, or in-app disclosures. In case of any conflict, those notices will prevail over this Policy.
Our products and services may include links to third-party websites or may be embedded within partner platforms. Where imcure services are integrated into customer platforms, customers are required to provide appropriate transparency, including references to this Policy.
If you do not agree with this Policy, please do not use imcure products or services or provide us with your personal data.
Information We Collect
We collect personal data when you register, access, or interact with imcure products and services, including but not limited to:
Product and Service Activation
Some services require electronic activation. During this process, device information such as application type, device identifiers, network identifiers, and subscription details may be shared with imCure.
Use of Products and Services
When you use our services, our servers may automatically record information such as IP address, browser type, access time, pages visited, features used, and language preferences. Our applications may periodically communicate with our servers to enable updates and service functionality.
Information You Provide
When you create an account or interact with us, we may collect information such as name, email address, phone number, address, login credentials, age, gender, language preferences, feedback, and device-related information. We also maintain records of your preferences, settings, and consents.
Transactions
We maintain records of service usage, downloads, payments, communications, requests, and agreements. Customer support interactions may be recorded where permitted by law.
Location Data
Location-based services may collect data using GPS, Wi-Fi, Bluetooth, or network-based technologies to provide relevant services such as nearby diagnostics or location-based features. Location data is not used to personally identify you without consent.
Camera and Gallery Access
Access is required to upload prescriptions, medical reports, or related documents. Such data is accessible only to you and your assigned healthcare providers.
Fitness and Wearable Data
If you connect third-party fitness devices or apps, imcure may collect data such as steps, calories, sleep, and activity trends. This data is collected only with your consent and is used solely to support wellness features. You may withdraw consent at any time.
Calendar Access
Calendar permissions are used to schedule health sessions, webinars, and reminders related to appointments or wellness programs.
Information from Partners
We may receive information from authorized partners and public sources, subject to applicable legal requirements and safeguards.
Why We Process Personal Data
imcure processes personal data to:
- Provide and manage products and services
- Maintain and secure user accounts
- Improve and develop offerings
- Communicate important service-related information
- Provide customer support
- Conduct marketing and personalization (where permitted)
Legal Basis for Processing
We process personal data based on:
- Performance of a contract
- User consent
- Legal obligations
- Legitimate business interests, subject to appropriate safeguards
Data Retention
Personal data is retained only for as long as necessary to fulfill its intended purpose or comply with legal requirements. Certain data may be anonymized or deleted upon request, subject to applicable laws.
Data Sharing
imcure does not sell or rent personal data. Data may be shared only:
- With your consent
- With imcure affiliates and authorized service providers
- To comply with legal or regulatory requirements
- During mergers or acquisitions, subject to safeguards
All third parties are contractually bound to protect personal data and use it only for authorized purposes.
International Data Transfers
Your data may be processed on servers located outside India. In such cases, imcure ensures lawful transfer mechanisms and adequate security measures.
Children’s Privacy
imcure services are intended for general audiences. We do not knowingly collect data from children without parental or guardian consent.
Data Security
We use industry-standard physical, technical, and organizational safeguards to protect personal data. While we take reasonable measures to secure data, no system is completely immune to security risks.
Cookies
imcure uses the following cookies:
- Essential Cookies: Required for authentication and core functionality
- Analytics Cookies: Used to understand website usage and improve performance
You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
Your Rights
You have the right to:
- Access your personal data
- Correct or update information
- Request deletion or restriction of processing
- Withdraw consent
- Opt out of marketing communications
Requests can be made through account settings or by contacting us.
Data Controller
imcure
24th Floor, D-33, Unit No 2402, Rupa Renaissance,
Turbhe MIDC Road, TTC Industrial Area, Nevi Mumbai
Email: hr@imcure.com
Grievance Redressal
In compliance with applicable laws, a grievance officer has been appointed.
Grievance Officer:
Rajesh Prasad
Email: hr@imcure.com
Address: Mumbai (as above)
Complaints will be acknowledged within 24 hours and resolved within 15 days.
If you want, I can also:
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