4Step 4 of 4
You launch
Go live with operations and support behind you.
Launch day is the start of your company, not the end of our work. You go live with the operations and customer support infrastructure of the ecosystem behind you.
What this step is about
- 1
Going live
Your app goes to your customers under your brand, with the services you launched with ready to use.
- 2
Operations behind you
Service delivery is coordinated through the ecosystem, so you are not building an operations team before you have your first customers.
- 3
Support for your customers
Customer support infrastructure is in place from day one, so people have somewhere to turn when they need help.
What you focus on
- Telling your audience about your launch
- Growing your customer base and your brand
- Deciding which services to add next
- Sharing feedback so we can keep improving
What we do in this step
- Support the launch and the first days after it
- Keep the services, integrations and app running
- Provide operational and customer support infrastructure
- Help you add services as your company grows
What you leave with
- Your own healthcare company, live
- Operations and support already running
- A platform that can grow with you
Common questions
What happens after launch?
We keep the platform and its integrations running and support you as you grow. The details are agreed with you up front.
Can I add services later?
Yes. You can widen the offer step by step as your audience grows.
What does it cost?
It can be significantly lower than the ₹2.5–3 crore+ that building the whole ecosystem from scratch can take. The exact figure depends on your scope, so please talk to us.